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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Rodgers

Amanda Rodgers

January 16, 2025

5  out of  5
rating by Amanda Rodgers
"Everyone is super helpful and friendly. Great to make changes and pricing has been affordable. They have answered any questions we’ve had and given us our best options on coverage and pricing. Would highly recommend!"
Profile photo of Devin Rice

Devin Rice

January 15, 2025

5  out of  5
rating by Devin Rice
"Mike’s Statefarm office has been my go to for auto and power sports insurance since I was 18 (28 now), for years now Amanda and Kota have been absolutely a blast to work with as I typically call multiple times a month buying and changing vehicles on my policy! Anytime there’s been issues either with billing since I change vehicles a lot or when my wife was in an accident they always go above and beyond to help anyway they can! Super friendly staff and I honestly can’t say one bad thing about those two or the office in general!"
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Kassie Wagner

January 3, 2025

5  out of  5
rating by Kassie Wagner
"Switching to State Farm was the best move I've ever made! I was referred to Mike Dill's office, and now I see why! Sarah, Dakota and Amanda are so wonderful to work with. They're always eager to help! 10/10, I recommend this office to everyone because the customer service is unmatched. Thank you all for what you do! Keep up the incredible work!"
Profile photo of James Vogus

James Vogus

January 2, 2025

5  out of  5
rating by James Vogus
"Great insurance agency! Sarah always helps me out with anything I need and she is very knowledgeable! I recommend her, and the agency very much!"
Profile photo of Morgan Kemp

Morgan Kemp

November 27, 2024

5  out of  5
rating by Morgan Kemp
"Faith has been amazing helping me through this process. She took the time to explain the insurance to me and made the process of getting life insurance so easy. I highly recommend seeing her."
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John Pleger

November 27, 2024

5  out of  5
rating by John Pleger
"Faith, Kota, Amanda and Sarah are all very professional and very helpful!"
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Jennifer Angulo

November 26, 2024

5  out of  5
rating by Jennifer Angulo
"Beth Stanish is amazing to work with. She always answers my insurance questions. Very helpful."
Profile photo of Mersadies Hartsuyker

Mersadies Hartsuyker

November 25, 2024

5  out of  5
rating by Mersadies Hartsuyker
"Amanda, Kota, Sarah are a great trio when it comes to service. Very knowledgeable. Faith is very fluent in auto and fire policies. Great gals to deal with your insurance needs!"
Profile photo of Justice Oakes

Justice Oakes

November 14, 2024

5  out of  5
rating by Justice Oakes
"Faith is super helpful and super knowledgeable! She helped answer questions i had regarding life insurance policies and policies for my children! She is super kind and helped me with all of my questions!"
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Amanda Drohn

November 7, 2024

5  out of  5
rating by Amanda Drohn
"I love working with this agency. Amanda, Kota and Sarah are so easy to work with and provide the best customer service!"
Profile photo of Jerry R.

Jerry R.

October 29, 2024

5  out of  5
rating by Jerry R.
"It's unfortunate when you need to use your insurance but the staff at Mike's office go the distance to make everything OK. They either have the answers or find the answers quickly. Always helpful & friendly. A special thanks to Kota, Amanda, & Sarah, they make everything so much easier!"
Profile photo of Marylou Sneltzer

Marylou Sneltzer

October 18, 2024

5  out of  5
rating by Marylou Sneltzer
"Faith and kota saved me so much money on my HI policy thank u guys Soo much :) 🤠"
Profile photo of Michael Battin

Michael Battin

October 18, 2024

5  out of  5
rating by Michael Battin
"I stopped in to see what options would best fit me, Faith Pleger was very knowledgeable, and provided with the insights to make the best decisions that fit me."
Profile photo of Ember Barrett

Ember Barrett

October 18, 2024

5  out of  5
rating by Ember Barrett
"I have had insurance through Mike dill for about 3 years now and everyone there has been fantastic with everything. Any questions or concerns have always been answered or any claims we have had to make have been quickly reported and felt with! We love dealing with Faith, Kota, Sarah, or even Amanda! They are all wonderful there! I highly recommend!!"
Profile photo of Alexandria Shreffler

Alexandria Shreffler

October 17, 2024

5  out of  5
rating by Alexandria Shreffler
"Faith has been helping me explore policy options for myself and my children! Super knowledgeable and I will be purchasing a plan through her soon!"
Profile photo of Renee Battin

Renee Battin

October 17, 2024

5  out of  5
rating by Renee Battin
"Faith was very helpful when trying to find me a lower monthly rate on my car insurance. Unfortunately, we could not find a plan lower than my current plan, but she was professional and helpful nonetheless. Thank you Faith!"
Profile photo of Tracy Eakin

Tracy Eakin

October 16, 2024

5  out of  5
rating by Tracy Eakin
"Recently been looking into a new policy and Faith Pleger helped me explore my options . She was very thorough and knowledgeable."
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Hope Taneyhill

October 14, 2024

5  out of  5
rating by Hope Taneyhill
"This group is so personable and really cares about the people they serve. Whether it’s over the phone or in person they’ve helped me with new policies, filing claims, resolve issues, etc. In particular I’d like to mention Mike, Sarah, Kota, and Amanda as people who have helped me. Highly recommend this office!"
Profile photo of Amanda Keener

Amanda Keener

October 11, 2024

5  out of  5
rating by Amanda Keener
"Working with everyone at State Farm in Franklin (Dakota, Amanda, Sarah, and Mike) has been a great experience. They always treat me like a friend and are as helpful as possible. They also give me great advice and keep me up on my policies. I've been with State Farm all my life. They have always taken great care of me. Thank you all!!!"
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Tami Sibble

October 9, 2024

5  out of  5
rating by Tami Sibble
"I talked to Faith Pleger. She was informative and very pleasant to talk to."
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Madison Ludy

October 8, 2024

5  out of  5
rating by Madison Ludy
"Dakota Sarah and Amanda are super awesome! They always are welcoming anytime I pop into the office with any questions about my policy!"
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Dakota Bailey

October 8, 2024

5  out of  5
rating by Dakota Bailey
"Sarah, Dakota, and Amanda are super helpful anytime I need to make any changes on my policy!"
Profile photo of Ashley Beightol

Ashley Beightol

October 3, 2024

5  out of  5
rating by Ashley Beightol
"Over the years whether it was Amanda, Dakota, or Sarah, everyone that works here is so wonderful and helpful. I'm always greeted with kindness and if I ever have questions they always work quickly to get it figured out. Highly suggest going to Mike and his crew here."
We responded:
"Thank you so much Ashley. We really appreciate you. We’ll always take care of you! "
Profile photo of xDestoration

xDestoration

September 27, 2024

5  out of  5
rating by xDestoration
"Best customer service I've ever experienced with an insurance company. Kota and Sarah are top notch!!"
We responded:
"Thank you Grant. We really do appreciate you! Kota & Sarah really are incredible and take a lot of pride in taking good care of customers. "
Profile photo of Weeder 76

Weeder 76

April 25, 2024

5  out of  5
rating by Weeder 76
"They where all well-mannered, offered me a drink two different times, very friendly. Enjoyed my time at the office downtown Franklin. Would recommend to any local trying to get insurance. Might cost a tad higher than some competitors but the value of nice, people more than offsets the little extra you pay. Overall very nice office and staff."