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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marylou Sneltzer

Marylou Sneltzer

October 18, 2024

5  out of  5
rating by Marylou Sneltzer
"Faith and kota saved me so much money on my HI policy thank u guys Soo much :) 🤠"
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Michael Battin

October 18, 2024

5  out of  5
rating by Michael Battin
"I stopped in to see what options would best fit me, Faith Pleger was very knowledgeable, and provided with the insights to make the best decisions that fit me."
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Ember Barrett

October 18, 2024

5  out of  5
rating by Ember Barrett
"I have had insurance through Mike dill for about 3 years now and everyone there has been fantastic with everything. Any questions or concerns have always been answered or any claims we have had to make have been quickly reported and felt with! We love dealing with Faith, Kota, Sarah, or even Amanda! They are all wonderful there! I highly recommend!!"
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Jerry R.

October 18, 2024

5  out of  5
rating by Jerry R.
"It's unfortunate when you need to use your insurance but the staff at Mike's office go the distance to make everything OK. They either have the answers or find the answers quickly. Always helpful & friendly."
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Alexandria Shreffler

October 17, 2024

5  out of  5
rating by Alexandria Shreffler
"Faith has been helping me explore policy options for myself and my children! Super knowledgeable and I will be purchasing a plan through her soon!"
Profile photo of Renee Battin

Renee Battin

October 17, 2024

5  out of  5
rating by Renee Battin
"Faith was very helpful when trying to find me a lower monthly rate on my car insurance. Unfortunately, we could not find a plan lower than my current plan, but she was professional and helpful nonetheless. Thank you Faith!"
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Tracy Eakin

October 16, 2024

5  out of  5
rating by Tracy Eakin
"Recently been looking into a new policy and Faith Pleger helped me explore my options . She was very thorough and knowledgeable."
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Hope Taneyhill

October 14, 2024

5  out of  5
rating by Hope Taneyhill
"This group is so personable and really cares about the people they serve. Whether it’s over the phone or in person they’ve helped me with new policies, filing claims, resolve issues, etc. In particular I’d like to mention Mike, Sarah, Kota, and Amanda as people who have helped me. Highly recommend this office!"
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Amanda Keener

October 11, 2024

5  out of  5
rating by Amanda Keener
"Working with everyone at State Farm in Franklin (Dakota, Amanda, Sarah, and Mike) has been a great experience. They always treat me like a friend and are as helpful as possible. They also give me great advice and keep me up on my policies. I've been with State Farm all my life. They have always taken great care of me. Thank you all!!!"
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Tami Sibble

October 9, 2024

5  out of  5
rating by Tami Sibble
"I talked to Faith Pleger. She was informative and very pleasant to talk to."
Profile photo of Madison Ludy

Madison Ludy

October 8, 2024

5  out of  5
rating by Madison Ludy
"Dakota Sarah and Amanda are super awesome! They always are welcoming anytime I pop into the office with any questions about my policy!"
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Dakota Bailey

October 8, 2024

5  out of  5
rating by Dakota Bailey
"Sarah, Dakota, and Amanda are super helpful anytime I need to make any changes on my policy!"
Profile photo of Ashley Beightol

Ashley Beightol

October 3, 2024

5  out of  5
rating by Ashley Beightol
"Over the years whether it was Amanda, Dakota, or Sarah, everyone that works here is so wonderful and helpful. I'm always greeted with kindness and if I ever have questions they always work quickly to get it figured out. Highly suggest going to Mike and his crew here."
We responded:
"Thank you so much Ashley. We really appreciate you. We’ll always take care of you! "
Profile photo of xDestoration

xDestoration

September 27, 2024

5  out of  5
rating by xDestoration
"Best customer service I've ever experienced with an insurance company. Kota and Sarah are top notch!!"
We responded:
"Thank you Grant. We really do appreciate you! Kota & Sarah really are incredible and take a lot of pride in taking good care of customers. "
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Weeder 76

April 25, 2024

5  out of  5
rating by Weeder 76
"They where all well-mannered, offered me a drink two different times, very friendly. Enjoyed my time at the office downtown Franklin. Would recommend to any local trying to get insurance. Might cost a tad higher than some competitors but the value of nice, people more than offsets the little extra you pay. Overall very nice office and staff."
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LaVern Davis

April 17, 2024

5  out of  5
rating by LaVern Davis
"The ladies are very friendly, helpful, and knowledgeable. Was able to help with out any issues. Thank you Beth, and Jen. Two of the best ladies in the insurance business."
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Miranda Minteer

April 11, 2024

5  out of  5
rating by Miranda Minteer
"Sarah was very helpful in helping me with literally all of my insurance needs!"
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stephens326

March 29, 2024

5  out of  5
rating by stephens326
"Sarah at Mike Dill’s State Farm office was very helpful and made me feel very comfortable about my coverage. Would most definitely recommend them!!"
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Scotti-Joy Griffith

March 21, 2024

5  out of  5
rating by Scotti-Joy Griffith
"Sarah Irwin has always been a great help, knowledgeable and friendly. She goes out of her way to accommodate clients!"
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Scotti-Joy Griffith

March 21, 2024

5  out of  5
rating by Scotti-Joy Griffith
"Sarah Irwin has always been a great help, knowledgeable and friendly. She goes out of her way to accommodate clients!"
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Melissa White

March 19, 2024

5  out of  5
rating by Melissa White
"Great customer service. Very nice to work with. Jen and Beth are the best! I highly recommend them."
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Carrie Stanish

March 14, 2024

5  out of  5
rating by Carrie Stanish
"Beth at Mike Dill’s State Farm office is the absolute best! She’s always so helpful and kind. I never wonder or worry about what coverage is best for me because she always makes sure to consider all the options!"
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Angel Prichard

February 12, 2024

5  out of  5
rating by Angel Prichard
"I can’t say enough about the wonderful service this office has offered. Beth Stanish is AWESOME! Between her assistance in switching to State Farm AND intervening with a car loan issue she was invaluable! Definitely recommend!"
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Brittany Grajek

December 30, 2023

5  out of  5
rating by Brittany Grajek
"We come from meadville to get the best service here. They send out Christmas cards and I genuinely feel like they care about all their policy holders."
We responded:
"Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you come all the way from Meadville to receive our services, and we are honored to have earned your trust and loyalty."
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Rod Adams

November 29, 2023

5  out of  5
rating by Rod Adams
"Thank you Beth for answering all my questions."
We responded:
"Thank you for your review! We're glad we could answer all your questions. If you need any further assistance, feel free to reach out to us anytime."