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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Erica Billings

September 2, 2023

5  out of  5 rating by Erica Billings
"All of the agents and Mike himself are great to talk to and very knowledgeable about coverages available to help make your life easier. Kota Goodwill helped me get coverage for my kids when they have ER or Urgent Care visits... let's just say that is probably the best decision I have made because I have accident prone kids...they boys if that tells ya anything. She has been amazing when I have a claim and makes it super simple...I don't even have to go to the office to handle any of it, not even the initial start up. For a busy working single mom my time matters and Kota and the team at State Farm do their best to make sure that not only so you get great services and the best coverages but also they respect your time too. Give them a call for all your insurance needs. Especially if you have will thank me later."

Kayla Hawke

September 1, 2023

5  out of  5 rating by Kayla Hawke
"Shaden was super helpful with getting my policy switched over! Saved me money and made the whole process very easy to understand."

Jessica Hartsuyker

September 1, 2023

5  out of  5 rating by Jessica Hartsuyker
"Kota was very helpful when it came to picking a life insurance policy. She explained in detail about each policy they offered. I was very impressed and pleased with my outcome. Thanks again Kota"


September 1, 2023

5  out of  5 rating by DTOM
"Recently got life insurance. Agent was very knowledgeable and the process was quick an easy. If a physical is required they will send a nurse to you, no waiting in line at the doctors office!"

Leslie Rugh

August 30, 2023

5  out of  5 rating by Leslie Rugh
"Sarah was so helpful & easy to work with. I appreciate how thorough she was through the process of opening a new policy, especially when I didn’t understand the jargon being used!"

Daniel Butler

August 18, 2023

5  out of  5 rating by Daniel Butler
"Switched back to State Farm. They gave me lower rates, higher insured value on the car and the home, and reduced in half and even eliminated some of my deductibles. Can't beat that. Glad to be back with them. Even when I left for 2 other companies, and was away for several years they kindly kept in touch and offered better plans. They reinstated my accident free coverage and accident forgiveness. Very nice to work with! Very helpful to me and my family."

Justyn Ballard

August 4, 2023

5  out of  5 rating by Justyn Ballard
"Sarah was amazing at Mike Dills office in Franklin with the service she offered, very helpful, super polite, and she will also go above and beyond to get you the right insurance plan!!"


March 15, 2023

3  out of  5 rating by Justin
"Good service from Mike and team. But state farm overall is difficult"

Erin Botts

January 15, 2023

5  out of  5 rating by Erin Botts
"These people are awesome at their jobs and always helpful! Kota is amazing!"

Terri Newsome

January 11, 2023

5  out of  5 rating by Terri Newsome
"Mike Dill-State Farm saved me a nice amount of money. And I’m also going to get Life Insurance."

Haley Carlson

January 3, 2023

5  out of  5 rating by Haley Carlson
"I was with allstate for 5 Years and Jocelyn got my rate down almost 50$! She is such a pleasure to talk to and will do everything in her power to make things work for you!"

Melanie Metzgar

December 15, 2022

5  out of  5 rating by Melanie Metzgar
"Wonderful place with wonderful people! Jocelynn was absolutely wonderful to work with! She saved me so much money on my insurance!! Thank you so much!!"

Stacy Novak

December 14, 2022

5  out of  5 rating by Stacy Novak
"Jocelynn Deets is truly the BEST insurance agent there. She is very professional and knows what she is talking about! HIGHLY RECOMMEND her for anyone who wants a good professional agent."

Calib Coburn

December 14, 2022

5  out of  5 rating by Calib Coburn
"Jocelynn Deets showed me amazing customer service while running a quote. An amazing addition to the team Mike!"

Vickie Heath

December 13, 2022

5  out of  5 rating by Vickie Heath
"Beth and Jen at the Reno office are the best! They take pride in their work and care about each of their customers. We never have to worry with the two of them taking care of things!"

Carrie Stanish

December 10, 2022

5  out of  5 rating by Carrie Stanish
"Beth and Jen at the Reno office are amazing! They are helpful, friendly and truly care about every one of their customers. I never question what coverage is needed and they always steer me in the right direction!"

Jim Stanish

December 2, 2022

5  out of  5 rating by Jim Stanish
"Beth and Jenn in the Reno office always make you feel like family."

Beth Stanish

December 1, 2022

5  out of  5 rating by Beth Stanish
"Mike Dill's Reno and Franklin office has the most amazing people there to help you. If you need Auto, Homeowners, Life Insurance, these folks can help you out. Beth & Jen in Reno are AMAZING and Dakota, Amanda, Sarah, Jocelyn, and Calib are AWESOME. There goal is to make sure that you have the best protection! Give them a call and you won't be sorry!!!"

Stanish Family

December 1, 2022

5  out of  5 rating by Stanish Family
"I am super impressed by the Service received at the Reno office. I am always greeted by Jen & Beth by my first name and they make me feel welcome and understood. If you need Life Insurance they are the girls to talk to."

Brock Orr

November 15, 2022

5  out of  5 rating by Brock Orr
"This office was incredible. Very informative! Also Kota and Amanda were very comforting, yet straight forward, while talking to me about life policies. No work around, no sugar coating just for a sale. Fantastic environment. Thanks again you two!"

Paula Finnecy

October 29, 2022

5  out of  5 rating by Paula Finnecy
"Super friendly and helpful. Sarah Irwin helped us with Auto and Final expense policies .The entire staff is friendly and the office just feels like a fun work environment..all the employees are just living their best life and want that for you too!! Thanks again Sarah!!"

Heather Yeager

October 27, 2022

5  out of  5 rating by Heather Yeager
"This is the BEST place for auto insurance! The staff is amazing an welcoming an always helpful. They truly care about you there an remember all our names! Even my vans name! I give Mike, Amanda, a Dakota as well as the rest of the high praises because they earned them! They are more than an insurance company they like framily! They always look out for you! I can’t think of a better place to insure my van. Also they have other great options for you. Like (ask Dakota the real name as I never get it right) the Broken Bones policy for your kids ( a policy that helps more then you know) an for adults for those accidents that no one thinks could happen! My kids walk in there a know they are safe! I can’t rave enough about them. So call them ask them anything. They got your back!"

Travis Reed

October 27, 2022

5  out of  5 rating by Travis Reed
"I was looking into getting life insurance and got a quote from state farm. I know nothing about this and Sarah Irwin helped me so much!! She answered all my questions and made the whole thing a breeze!! Thanks sarah!!"

Tasha Manross

October 26, 2022

5  out of  5 rating by Tasha Manross
"This office is extremely helpful and friendly. Sarah Irwin was wonderful to work with and provided me a great experience."

Krista Hutchinson

October 13, 2022

5  out of  5 rating by Krista Hutchinson
"I was looking to get auto insurance for my new car and Kota Goodwill undoubtedly gave me the best quote by far! She’s awesome and so is State Farm!"