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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Weeder 76

April 25, 2024

5  out of  5 rating by Weeder 76
"They where all well-mannered, offered me a drink two different times, very friendly. Enjoyed my time at the office downtown Franklin. Would recommend to any local trying to get insurance. Might cost a tad higher than some competitors but the value of nice, people more than offsets the little extra you pay. Overall very nice office and staff."
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LaVern Davis

April 17, 2024

5  out of  5 rating by LaVern Davis
"The ladies are very friendly, helpful, and knowledgeable. Was able to help with out any issues. Thank you Beth, and Jen. Two of the best ladies in the insurance business."
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Miranda Minteer

April 11, 2024

5  out of  5 rating by Miranda Minteer
"Sarah was very helpful in helping me with literally all of my insurance needs!"
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March 29, 2024

5  out of  5 rating by stephens326
"Sarah at Mike Dill’s State Farm office was very helpful and made me feel very comfortable about my coverage. Would most definitely recommend them!!"
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Scotti-Joy Griffith

March 21, 2024

5  out of  5 rating by Scotti-Joy Griffith
"Sarah Irwin has always been a great help, knowledgeable and friendly. She goes out of her way to accommodate clients!"
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Melissa White

March 19, 2024

5  out of  5 rating by Melissa White
"Great customer service. Very nice to work with. Jen and Beth are the best! I highly recommend them."
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Carrie Stanish

March 14, 2024

5  out of  5 rating by Carrie Stanish
"Beth at Mike Dill’s State Farm office is the absolute best! She’s always so helpful and kind. I never wonder or worry about what coverage is best for me because she always makes sure to consider all the options!"
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Angel Prichard

February 12, 2024

5  out of  5 rating by Angel Prichard
"I can’t say enough about the wonderful service this office has offered. Beth Stanish is AWESOME! Between her assistance in switching to State Farm AND intervening with a car loan issue she was invaluable! Definitely recommend!"
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Brittany Grajek

December 30, 2023

5  out of  5 rating by Brittany Grajek
"We come from meadville to get the best service here. They send out Christmas cards and I genuinely feel like they care about all their policy holders."
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Rod Adams

November 29, 2023

5  out of  5 rating by Rod Adams
"Thank you Beth for answering all my questions."
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Jim Stanish

November 29, 2023

5  out of  5 rating by Jim Stanish
"Beth is the best at keeping all my insurance needs up to date."
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Shaley Hepler

November 29, 2023

5  out of  5 rating by Shaley Hepler
"Good, quality team who works together to find insurance that is right for you. Shaden has worked with me numerous times, finding me the correct deals and plans that fit my family's needs. She is highly dedicated to making sure we feel important."
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Ty Mcnany

November 28, 2023

5  out of  5 rating by Ty Mcnany
"I needed motorcycle insurance I went into the office on liberty street. I was surprised by how clean and organized the office was. The agent who helped me was Shaden hepler, she seemed very knowledgeable and answered all my questions without hesitation. She got me set up with a plan that was perfect for me at an excellent price. Would highly recommended State Farm to anyone needing coverage. Specifically Shaden because she made the experience so easy and stress free."
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Jack Russell

November 28, 2023

5  out of  5 rating by Jack Russell
"I’ve recently been looking into a new policy and Calib Coburn helped me explore my options as I move forward. He was very thorough and knowledgeable. Definitely will be going with a new policy at this office in the near future."
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Terri Newsome

November 28, 2023

5  out of  5 rating by Terri Newsome
"Very pleasant people. My needs were met and then some. Calib Coburn is a very pleasant person to work with."
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Remi Mast

November 28, 2023

5  out of  5 rating by Remi Mast
"Mike Dill’s State Farm is one of the bests around. Calib helped me get life insurance for a GREAT price. Called today and ask for him directly."
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bailey roberts

November 28, 2023

5  out of  5 rating by bailey roberts
"Shaden and Calib have helped me as a new driver understand all the coverages. They are the dream team! Appreciate them the most."
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Shannon Roberts

November 27, 2023

5  out of  5 rating by Shannon Roberts
"Shaden was very helpful and informative"
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Austin Lamberton

November 27, 2023

5  out of  5 rating by Austin Lamberton
"I recently moved my insurance over to Mike with State Farm and have been nothing but pleased. I went through Shaden Hepler and she has been a great deal of help. Answers any question I have and beyond and makes sure that I know what I am paying for and what I am getting. The whole team there is great. I recommend State Farm 10/10. If you’re looking to switch insurance make sure you call state farm and get a quote. You won’t be disappointed."
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Victoria Stanish

November 24, 2023

5  out of  5 rating by Victoria Stanish
"Beth and Jen are fantastic at their job. They show up every day and do their best to give their customers a great experience. Great prices, great service."
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November 23, 2023

5  out of  5 rating by Zachary
"I highly recommend Mike Dills State farm office on liberty street for all your insurance needs, Dakota, Sarah and Amanda are so helpful and friendly! Its always a pleasant experience when i call with questions or to pay my bill."
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Games Ig

November 22, 2023

5  out of  5 rating by Games Ig
"I wanted to show my appreciation to the staff at Mike dills State Farm office in Franklin, they all do a great job serving their customers, Sarah is always quick to let me know when the have new opportunities to help my family and save me money, Amanda is always so kind and insightful when it comes to explaining any information to me about my policies or upcoming changes, And Dakota goes out of her way to provide the best service for her customers even if it takes extra time she’s very accommodating to my needs as a customer and does her job with the most class and respect for everyone one she takes care of! I highly recommend stopping to see one of those lady’s for all of your insurance needs!"
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November 22, 2023

5  out of  5 rating by E W
"I can't say enough about my experience with this office. Jenn was fantastic to work with and very friendly. She really helped us figure things out during a stressful time."
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Michele Tucker

November 13, 2023

5  out of  5 rating by Michele Tucker
"I love working with Dakota from State Farm! She is prompt with her responses and ensures that I'm getting all of my eligible discounts and necessary coverages. I can't recommend her and the staff at State Farm enough!!"
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Brandon Goodwill

November 13, 2023

5  out of  5 rating by Brandon Goodwill
"The three girls up front Kota Amanda and Sarah, are always super helpful and nice every time I go in. I wouldn’t want to be insured anywhere else. Mike definitely has a great team!!"