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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cami Smith

December 4, 2025

5  out of  5
rating by Cami Smith
"Sarah Irwin is amazing! I’ve gone to her for quotes and random insurance questions, and she’s always super patient and explains everything in a way that actually makes sense. She’s honest, quick to respond, and genuinely cares about helping people. If you’re looking for someone who will actually take the time to walk you through your options, definitely reach out to Sarah!"
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Richard Sutch

December 4, 2025

5  out of  5
rating by Richard Sutch
"After going back and forth with multiple different insurance companies trying to figure out what type of insurance my family needed. Sarah Irwan was the one who actually put in the time to explain the differences between life insurance plans and how I could save money by bundling other plans that I already had. Ended up getting everything my family needed and saved money in the process. It’s also nice how some of these plans are actually investments too."
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Chris Carter

December 3, 2025

5  out of  5
rating by Chris Carter
"Kota displays professional and knowledge with every communication we’ve had. The service she has provided us through her position at State Farm has gone above and beyond the bar set by other insurance companies."
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Joy Simpson

December 3, 2025

5  out of  5
rating by Joy Simpson
"Kota and Amanda are amazing in helping with any need that arise!"
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kevin hoffman

December 3, 2025

5  out of  5
rating by kevin hoffman
"Amanda, kota, Sarah and Mike have been the best insurance people to me since I have been a customer for the last 11 years. Thank you all for the continued experience!"
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Corey Irwin

December 3, 2025

5  out of  5
rating by Corey Irwin
"Sarah from State Farm helped me find the best life insurance policy to protect my family"
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Tonja Campbell

December 3, 2025

5  out of  5
rating by Tonja Campbell
"Great insurance company!! Aside from the great rates they were able to get me…the staff is amazing! Amanda and Kota are top notch! Always going above and beyond and making my insurance needs a breeze! I’m thankful for their ability to answer all my endless questions!"
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Ashley Johnson

December 3, 2025

5  out of  5
rating by Ashley Johnson
"Kota and Amanda are both AMAZING agents to work with! They have both always been so kind and helpful any time I need to reach out with questions or concerns. Mike Dill State Farm Insurance is by far the best insurance company to work with! Do yourselves a favor and make the switch! Nothing beats local, kind and caring agents with your stuff! 😁"
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Jim Stanish

December 3, 2025

5  out of  5
rating by Jim Stanish
"I had a great experience working with Beth at Mike Dill State Farm. She was incredibly helpful, knowledgeable, and made the entire insurance process easy to understand. Beth took the time to find the best policy for my needs and was always quick to answer any questions. Highly recommend her for anyone looking for excellent service!"
We responded:
"Thank you for leaving us a review! We appreciate your kind words about Beth and her dedication to keeping your insurance needs up to date. We take pride in providing exceptional service to all of our customers, and your feedback lets us know that we are meeting that goal."
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Bailey Clark

December 3, 2025

5  out of  5
rating by Bailey Clark
"Kota and Amanda are awesome to work with. They are always so helpful with whatever I need or questions I have. Highly recommend dealing with them!"
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Alyssa Grossholz

December 3, 2025

5  out of  5
rating by Alyssa Grossholz
"Amanda, Kota, and Sara are the best! Always so friendly and help me with any questions I may have."
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Nicholas

December 3, 2025

5  out of  5
rating by Nicholas
"Dakota is amazing and helping me with everything I needed Would recommend to anyone"
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Kerri Goodman

December 3, 2025

5  out of  5
rating by Kerri Goodman
"I highly recommend Sarah Irwin for all your State Farm needs! She is quick to respond and always thorough with what she provides to you. 10/10 agent quality!"
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Brittany Gaw

December 3, 2025

5  out of  5
rating by Brittany Gaw
"Sarah Irwin has been amazing to work with. She is always quick to respond, explains everything clearly, and genuinely look out for my best interests. Highly recommend!"
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Wyatt Heim

December 3, 2025

5  out of  5
rating by Wyatt Heim
"I dealt with Isaak, and he was super nice to work with. Very polite and friendly. All around knowledgeable on insurance and explaining things to me was seamless"
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Robert

December 3, 2025

5  out of  5
rating by Robert
"My experience with State Farm was wonderful. I was walked thru my auto insurance application step by step by a very patient rep, Isaak. He really helped me out during the process."
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Jen Hitchcock

November 25, 2025

5  out of  5
rating by Jen Hitchcock
"Isaak was very helpful and knowledgeable in navigating the process of getting us quotes and becoming new customers of the Mike Dill agency!!"
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Phil Close

November 5, 2025

5  out of  5
rating by Phil Close
"Kota Goodwill took great care of us. The transition from another company was easy and she explained each part of the insurance."
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Samantha Lucía

November 5, 2025

5  out of  5
rating by Samantha Lucía
"After having a new born, Kota made it such a smooth and easy process getting life insurance. Very impressed and happy with our decision"
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sheena kerr

November 4, 2025

5  out of  5
rating by sheena kerr
"Dakota Goodwill is an awesome person, she is always willing to help and get the answers your looking for. I have even messaged her after hours and she was able to answer my questions."
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Kristen Thompson

November 4, 2025

5  out of  5
rating by Kristen Thompson
"I have had nothing but great experiences with Statefarm in Franklin,PA. Especially working with Dakota Goodwill, she’s always so kind and very helpful."
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Audrey Rice

November 4, 2025

5  out of  5
rating by Audrey Rice
"I have all my insurances through state farm and kota is extremely helpful with keeping me up to date and paid! Very personable and extremely helpful"
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Marylou Sneltzer

November 4, 2025

5  out of  5
rating by Marylou Sneltzer
"Koda Goodwill did great on my HI policy and amazing job on my daughter's life insurance policy love her"
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holderbaumjerri

August 8, 2025

5  out of  5
rating by holderbaumjerri
"I deal with Sarah at Mike Dill's State Farm Insurance Office. She, and the whole office help the customer as much as they can. Let me tell you a story. I was with Nationwide Insurance for 38 years and was suddenly told they would no longer insure me because of something that my agent did not take care of. I had to find insurance ASAP,,,, After looking and not knowing who to go with, Mike Dill's Office called me, they immediately gave me a quote which was lower than my immediate insurance. I, right then and there, changed my insurance. They helped me when I needed them. Anytime I call, they respond. They really go above and beyond EVERY TIME!!!"
We responded:
"Thank you so much for sharing your experience and kind words! We’re thrilled to hear that Sarah and the entire Mike Dill State Farm team could support you during a challenging time and provide you with the coverage you needed quickly. Going above and beyond for our customers is what we strive for every day. We truly appreciate your trust and look forward to continuing to serve you for years to come!"
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Leah Fielding

August 8, 2025

1  out of  5
rating by Leah Fielding
"Until today I was a customer of Mike Dill / State farm for roughly the past 15 years. I called to address why my bill had spiked to a total of 214.00 dollars a month and I was met with unprofessionalism to say the least by someone named Sarah. Since being a State farm customer I have had no traffic violations, I have had no DUIs I have had no insurance claims for any accidents since I have been a customer of theirs for the past 15 years and I've never even been in an accident during that timeframe. You would think I'm the ideal customer to have but not according to Sarah at State farm. But thankfully State farm is not the only insurance provider in the area I called Allstate and was quoted half for the same insurance coverage and was treated with dignity and respect! Not only was I shown professionalism because they value customers who do not have DUIs who do not have traffic violations and who pay their bills on time. My insurance is now half of what I was paying monthly so I suppose I should thank Sarah for being so unprofessional she saved me half of my bill monthly. If you want a fair quote/bill and met with professionalism I would not go to that agent! 😭"
We responded:
"Thank you for being a loyal State Farm customer for the past 15 years. We sincerely apologize that your recent experience did not meet the high standards of service we strive to provide. Your long history of safe driving and timely payments is truly valued, and we regret that you felt dismissed or treated unprofessionally. We understand how important it is to feel respected and to receive fair pricing for your insurance coverage. We appreciate you bringing this matter to our attention, and we will be addressing your feedback internally to ensure better service in the future."